Report Incident

We're here when
things go sideways.

Your peace of mind is our benchmark. Complete our streamlined claims process below. Our concierge team in Nairobi is ready to assist you every step of the way.

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Claims under KES 50,000 are processed automatically within 24 business hours.

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Reference Number

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Identity

Policy

Incident

Evidence

Personal Information

Identify yourself or the primary policyholder.

Full Legal Name

Email Address

Contact Number

ID / Passport Number

Policy Details

Connect this incident to your active coverage.

Policy Number

Insurance Category

Incident Description

Provide as much detail as possible about the occurrence.

Date of Incident

Location

Description

Document & Photo Upload

Supporting evidence helps us resolve your claim faster.

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Drop files to upload

PDF, JPEG, or PNG up to 10MB each.

We're here when things go sideways.